Galaxy Access Control Service & Support in South Florida
Galaxy Control Systems' System Galaxy platform is an enterprise-class access control solution used in condominiums, office buildings, schools, healthcare and government facilities. It is powerful and flexible β and it performs best when it is installed, programmed and maintained by technicians who understand both the hardware and the network it runs on.
Working with authorized Galaxy integrators, Compustores takes over service of existing systems, coordinates new installations and upgrades of aging controllers and software, and keeps your cardholder database clean β with the IT and cybersecurity know-how that modern, network-connected access control demands.
Please note: Compustores is not an authorized Galaxy Control Systems dealer. We work with authorized Galaxy integrators for new installations, licensed upgrades and manufacturer-level support, and we handle the network, IT and day-to-day support around your system. Galaxy Control Systems and System Galaxy are trademarks of their respective owner.
Complete Galaxy Access Control Services
- New System Installation: New Galaxy controllers, readers, door hardware and power supplies installed with an authorized Galaxy integrator, while we handle the cabling, network and project coordination.
- Upgrades & Migrations: Software version upgrades, server migrations and controller replacements β planned to keep doors working during the cutover.
- Service & Repair: Troubleshooting of offline panels, readers, locks, door contacts and request-to-exit devices β fast diagnosis, honest repairs.
- Preventive Maintenance: Scheduled inspections, battery and power checks, firmware review, database backups and door-by-door function testing.
- 24/7 Emergency Service: Door won't lock, panel offline or a lockout? Our technicians respond around the clock to secure your property.
- Remote Support: Secure remote access to your System Galaxy server for quick changes, schedule edits and troubleshooting without a truck roll.
Getting the Most From Your Galaxy System
Many buildings use only a fraction of what their Galaxy system can do. We configure it and train your staff on the features that make daily operations easier and safer:
- Door & Group Control: Lock, unlock or pulse single doors or groups of doors from the software, with color-coded schedules and holiday calendars.
- Elevator Control: Restrict floors by resident, tenant or time of day, and grant temporary access for movers and vendors.
- Credentials & Badging: Cards, fobs and stickers enrolled correctly, photo ID badging, and clean-up of lost, duplicate or stale credentials.
- Alarm & Event Monitoring: Prioritized alarms for forced and propped doors, with email notifications to the right people.
- Lockdown (Crisis Mode): Building-wide lockdown configured and tested so it works instantly when it's needed.
- Visitors & Watch Lists: Visitor management and watch lists that alert staff when a prohibited credential is presented.
Connected to Your Cameras, Gates & Network
Access control works best as part of a complete security system. Because Compustores also manages your network, cameras and IT, your Galaxy system can be tied into the rest of your property:
- Video verification of door events with your surveillance system
- Garage and gate entry managed alongside building doors
- Resident and tenant move-ins and move-outs reflected in access rights
- Network segmentation, hardened servers and encrypted remote access
- Database backups, so a server failure never means re-enrolling every card
How We Take Over or Upgrade a Galaxy System
- 1. System Audit: We document controllers, readers, doors, software version, server health and the cardholder database.
- 2. Clear Report: Repair, upgrade and maintenance options with upfront pricing β no surprises.
- 3. Fix & Optimize: Repairs, firmware and software updates, schedule clean-up and staff training.
- 4. Ongoing Care: Maintenance agreements with priority response and remote support.
Galaxy Access Control FAQ
Is Compustores an authorized Galaxy Control Systems dealer?
No. Compustores is not an authorized Galaxy dealer. We work with authorized Galaxy integrators for new installations, licensed upgrades and manufacturer-level support, and we provide the day-to-day service, network, IT and cybersecurity support around your system.
Can you service a Galaxy system someone else installed?
Yes. We regularly take over existing Galaxy access control systems β we audit what's there, document it and bring it up to date.
Our controllers or software are old. Do we need to replace everything?
Not necessarily. Often the readers, wiring and door hardware can stay while controllers or software are upgraded in phases to fit your budget.
Do you offer maintenance contracts for condos and HOAs?
Yes. Contract customers get scheduled preventive maintenance, priority emergency response and predictable annual budgeting.
Can you manage cardholders for us?
Yes. We can handle adds, removals and access changes remotely, or train your front desk and management staff to do it.
Condo board, HOA or property manager? See Galaxy access control for condos & HOAs and request a free system audit.
Request a Free Galaxy System Audit